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Replacement lifetime allowance protection certificate

richallumrichallum Administrator
in Technical stuff
Anyone know the process to go through for getting a copy of an old Fixed Protection certificate; the client has lost it!

Paraplanner. F1, Apple, Nutella, ice cream. No trite motivational quotes. Turning a bit northern. 

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  • DanAtkinsonUKDanAtkinsonUK Member
    We managed to get HMRC to reissue a Primary Protection certificate, but it was tricky getting through to the correct team on the phone. Number for pension scheme services is 0300 123 1079, but doesn't always work. You might have to try the main PAYE number and ask to be put through. 

    Good luck!
    Dan Atkinson FPFS CFP APP Chartered FCSI
    Chartered Financial Planner
    Certified Financial Planner
    Head of Technical at Paradigm Norton

    Twitter: https://twitter.com/danatkinsonuk
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  • richallumrichallum Administrator
    Thanks Dan. I'll give that a go.

    Paraplanner. F1, Apple, Nutella, ice cream. No trite motivational quotes. Turning a bit northern. 

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  • amarshallamarshall Member, Moderator
    I've been trying to get in touch with HMRC today about a missing certificate and they appear to have switched their phones off. Once you get through the lenghty list of options they just say they're too busy and the call is terminated. Charming!
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