Agent as Client for DIMs and changing DIMs

Hi all,

Has anyone or their firm gone through a process of "sacking" a Discretionary Investment Manager (DIM) under an "agent as client" agreement and moving to a different DIM, most likely as part of upgrading their centralised investment proposition?

If so, what challenges did you or the firm encounter?
Did the firm bulk switch all clients from one portfolio to an equivalent suitable portfolio?
Did they do this on a phased basis (e.g. changing only at annual review)?
What were the main compliance points that need to be covered?

Looking forward to hearing some thoughts and views on this.

Thanks

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